Return Policy
Our Return & Exchange Policy
If you want to make a return. For any reasons you are unhappy with your item, you are welcome to return it within 7 days of receipt
Return
You may return any items within 7 days of delivery. We must receive items in new, unused condition, with all original packaging.Get in touch with our customer support team. Please include your name, order number, the reason for the return, evidence to prove your return and whether you would like a refund or exchange. Our Customer Support team will contact you and let you know if your item is eligible for return. You should hear back from us within 1- 3 business days.
Email: mewmewbeauty1@outlook.com
Damaged or defective Item
If your item is damaged or defective, please contact our Customer Support team for further assistance.
Exchange
If you require a different size or color, please make a return to send back the item you are unsatisfied with. Once a return has been initiated, you can place a new order for the item you prefer.
Only we agree with your return request then you can return items. The return address must be provided by our customer service team as we have warehouses around the world.
Refund
We strive to process refunds as quickly as possible. Once we have received and inspected your returned product, you can expect to receive a refund within 10 business days. We will notify you via email once we' ve received your return and the refund has been processed.
If you have any questions about the status of your return, refund, or need instructions on how to return an item, please contact our Customer Support team. We are happy to help!
You can reach us by email at mewmewbeauty1@outlook.com
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.